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Raspberry Pi Connect • Raspberry Pi Connect does not work without IPv6

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TLDR: Somehow, my Raspberry Pi Connect only connected 10% of the time, but when I enabled IPv6 on my router, the connection is reliable and no more errors are reported.

My issue is similar to this post:
viewtopic.php?t=373220

I just bought my first Raspberry Pi 5 a few weeks ago, and trying to connect to it via RPi Connect was one of the first things I tried. It worked very sporadically, and I followed the troubleshooting steps in the documentation (https://www.raspberrypi.com/documentati ... mon-issues):

I ran

Code:

rpi-connect doctor
multiple times, and sometimes it would pass all 4 checks, or it would only pass 2, or just 1.

Code:

rpi-connect status
always showed that I was logged in.

I finally enabled enhanced logging, and found that it sometimes reported errors such as the one in the aforementioned post:

Code:

ERRO Error sending heartbeat to server reason=WARN API call unsuccessful error=
I then ran the curl command as mentioned in the post:

Code:

curl -v https://connect.raspberrypi.com/up
And noticed that while the IPv4 address had no issues, the IPv6 address had errors.
I went back to the enhanced logs, and noticed that the errors were all IPv6.

I recalled turning off IPv6 on my router a few months ago for other reasons, and when I turned it back on, voila, Raspberry Pi Connect worked like a charm!

Just putting it out there, that this might be the reason for some issues.

Statistics: Posted by greenlamb — Fri Jan 10, 2025 1:16 pm — Replies 0 — Views 16



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